privacy policy

Verantwortlicher gemäß Art. 13 DSGVO

EST Restaurant GmbH
Meinekestraße 20
10719 Berlin
Telefon: +49 (0)30 8451 1778
E-Mail: info@est-restaurant.de

If no Data Protection Officer has been appointed, there is no legal obligation to designate one pursuant to Art. 37 GDPR in conjunction with § 38 BDSG.

1. Reservations via OpenTable

We use the OpenTable reservation system (OpenTable, Inc.) to accept and manage online bookings. Personal data collected (“guest data”):

– First and last name

– Telephone number and email address

– Number of guests, date and time of reservation

– (Address, optional)

– (Company name, optional)

Purpose: Processing and managing your reservation.

Legal basis: Art. 6 (1) b GDPR (contract performance). Creating or maintaining a personal guest profile (e.g. language, preferences) is based on Art. 6 (1) f GDPR (legitimate interest). You have the right to object at any time (Art. 21 GDPR).Information about allergies or other health-related details is processed only with your explicit consent (Art. 9 (2) a GDPR) and deleted after your visit unless you choose otherwise.Data may be processed by OpenTable in the United States; transfers are covered by recognized data protection frameworks.

2. Credit Card Guarantee

For certain reservations, a credit card guarantee may be required. The following data may be collected:

– Name of the card issuer

– Name of the cardholder

– Expiration date

– Card number and verification code

Payment data are processed directly by OpenTable and its payment service providers. We do not access or store your card data.Legal basis: Art. 6 (1) b GDPR (reservation terms) and Art. 6 (1) f GDPR (protection against no-shows).

3. Guest Profiles

Guest data may be used within OpenTable to create personal profiles (e.g. preferred language, allergies, birthdays, or visit history) to improve service quality. You can request deletion of your guest profile at any time.

4. Orders via Wolt

When you place an order via our website, you are redirected to Wolt. Wolt is responsible for processing personal data related to your order, payment, and delivery.We receive only the information necessary for service and accounting purposes.Legal basis: Art. 6 (1) b, c GDPR.

5. Cookies and Website Usage

Our website uses essential cookies and server logs necessary for technical operation (Art. 6 (1) f GDPR).Any non-essential cookies (e.g. analytics) are used only with your consent according to §25 TTDSG and Art. 6 (1) a GDPR. You can withdraw consent at any time through the cookie banner.

6. Retention Periods

– Reservation and guest data: typically retained for up to 12 months after your visit.

– Accounting and tax-related records: retained for 8–10 years according to legal obligations.

7. Your Rights

You have the right to access, rectify, erase, restrict processing, and request data portability. You may object to data processing based on Art. 6 (1) f GDPR and withdraw consent at any time.You also have the right to lodge a complaint with the Berlin Commissioner for Data Protection and Freedom of Information (Alt-Moabit 59–61, 10555 Berlin, Germany; email: mailbox@datenschutz-berlin.de).